Last updated: February 18, 2021
As a community bank, Springs Valley’s goal is to support the communities we serve. If you foresee financial difficulties for yourself or your business due to being impacted by COVID-19, we urge you contact us today. Springs Valley’s Banking Team has several options to help you navigate your potential hardship, such as loan deferrals, interest only options, and fee waivers.
Economic Impact Payment #2 (Updated 1/7/2021): The US Treasury and IRS have begun delivering the second round of Economic Impact Payments. Some have already received payments, while others are still waiting. If you haven’t received your stimulus payment from the US Treasury/IRS, please check the IRS site for its status here. Springs Valley deposits these (and all) funds according to ACH rules. If we receive funds for you, you will receive them shortly after we do.
We have seen many reports that there was a miscommunication between the Treasury/IRS and tax preparing companies (H&R Block, TurboTax, etc.) where funds were deposited into an intermediary bank account. If your tax preparer wasn’t H&R Block or TurboTax, and the IRS page has unknown account numbers on it, please contact your tax preparer.
The IRS has issued a statement regarding the missing Second Economic Impact Payments and what to do if you have not received your payment. To read the full release, click here.
A Message from Springs Valley Bank & Trust about Reopening the Lobbies
First and foremost, we hope you and your family are healthy and safe. Thank you for your loyalty and patience as we all confront and adjust to today's challenges together.
Springs Valley is happy to share with you that we are reopening our lobbies on Tuesday, May 26, 2020.
As we look forward to welcoming you back into our banking centers, Springs Valley wants to share with you the changes we've made in response to the Coronavirus (COVID-19) pandemic. Your safety and the safety of our team members is our top priority, and we are committed to providing a healthy banking environment.
Please know how honored we are to be part of the communities we service. Thank you for choosing Springs Valley to be your financial partner.
Things you need to know when visiting a Springs Valley Banking Center:
NOTICE: Special banking center hours once a week. The first hour of every Wednesday (8:30am-9:30am) is strictly for vulnerable visitors including the elderly, pregnant, and those with underlying health concerns.
paycheck protection program
The SBA has released a series of forms and guidance for the next round of Paycheck Protection Program lending.
Springs Valley's Digital Services
Springs Valley strongly encourages you to continue to use our digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Springs Valley Mobile app at your convenience. Online and/or via our mobile app, you can make payments, view transactions, check balances, find an ATM, turn on/off your debit card (mobile app only), and more. You can also receive eStatements on your online banking to help with increased security, quicker delivery, and less handling of paper.
If you haven’t enrolled in online or mobile access, it only takes a few minutes. Enroll now in online banking. For mobile banking, visit your mobile device’s app store or click here for help with enrolling in mobile banking.
A Springs Valley Virtual Personal Banker can assist you with your banking transactions right from your vehicle at our Interactive Teller Machine (ITM) located at our Washington Banking Center (1717 South State Road 57, Suite A Washington, IN 47501). A Virtual Personal Banker is available Monday through Thursday from 8:30 a.m. to 5:00 p.m.; Friday from 8:30 a.m. to 5:30 p.m.; and on Saturday from 8:30 to 12:00 p.m.—all EST.
Springs Valley’s Online Chat is another great example of our convenient, eZBanking. Plus, you'll get the online safety and security you expect from Springs Valley. No need to drive to a banking center. You don't even have to pick up a phone. Just go to svbt.bank and click on the green chat button in the upper right-hand corner.
Take your online banking to a new level!
Using your Debit Card whenever possible to pay for items rather than using cash. Mobile Wallet, which offers a touchless way to pay for goods and services. Fee-free ATMs that offer an easy way to get cash, and deposit bills and checks. TransferNow through online and mobile banking, you can use TransferNow to transfer funds between your account(s).
Click on any of the links above to watch our videos to learn how to bank remotely and use electronic transactions.
Other ways we can help:
Customers facing “financial difficulties” due to the COVID-19 are urged to contact their Springs Valley Banker or 800.843.4947. We are committed to looking at options to help our customers through this difficult time. We will continue working with our business customers to help support them as programs become available.
Bank deposits are FDIC-insured. This means your checking accounts, savings accounts, money market deposit accounts and certificates of deposit are insured up to $250,000 per depositor. Not one penny has ever been lost in an FDIC-insured account. There is no better place for your money than your bank.
Thank you for your patience and understanding during these unprecedented times. Feel free to call us at 800.843.4947 or visit us online at svbt.bank if you have any questions about Springs Valley’s products and services, or to learn more about how we can help.
*Must have a bank account in the U.S. to use Zelle. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Be alert & aware
As eligible Americans prepare to receive their economic impact payment from the government, fraudsters are ramping up their efforts to scam people out of their payment. Here are the five most common scams to watch out for: