“Springs Valley Bank & Trust Company Rolls Out Video Banking in Washington, Indiana”
September 10, 2019
Springs Valley & Bank Trust Company continues to create value for its customers with the introduction of video banking. In July, Springs Valley rolled out its first Interactive Teller Machine (ITM) in Washington, Indiana to further establish convenient, eZBanking.
The ITM is a digital extension of Springs Valley’s physical Washington Banking Center and both are located at 1717 South State Road 57, Suite A, Washington, IN 47501.
The ITM offers instant two-way audio and video interaction with Springs Valley’s Virtual Personal Bankers. Transactions at the ITM are just as secure as if the customer were doing a face-to-face transaction and are processed the same way.
Springs Valley’s Virtual Personal Bankers will be available from 8:30am to 5:00pm Monday through Thursday, 8:30am to 5:30pm on Friday, and from 8:30am to 12:00pm on Saturday. The ITM also offers regular ATM services 24 hours a day.
“The ITM looks like an ATM; however, the major difference is customers can have real time, face-to-face conversations with Springs Valley’s Virtual Personal Bankers,” said Craig Buse, SEVP & CLO/COO. “This allows customers to complete most of their banking transactions with a Springs Valley team member, via video conferencing, the same as if they went inside the bank or used a traditional drive-thru.”
Almost all transactions customers can do inside the banking center or at a drive-thru can be done at Springs Valley’s ITM and with one of our Virtual Personal Bankers. Customers can make deposits, withdrawals, transfers, loan payments, cash checks, and more.
“This innovative technology allows Springs Valley to deliver on its mission to enhance the financial quality of life in our communities,” said Dianna Land, SEVP & HR/Marketing Manager. “This is another way Springs Valley offers convenient, eZBanking while still holding true to its values of being a local, community bank which focuses on building relationships and providing personalized customer service.
Like us on Facebook and follow us on Twitter, Instagram, and LinkedIn. Join Springs Valley at our Washington Banking Center the week of September 16-20 for a Grand Opening celebration. We are excited to introduce, Springs Valley’s ITM and convenient, eZBanking to the Daviess County Community.
Springs Valley Bank & Trust Company, is a subsidiary of SVB&T Corporation, headquartered at 8482 West State Road 56, French Lick, Indiana 47432 with administrative offices at 1500 Main Street, Jasper, Indiana 47546. Springs Valley has locations in Dubois, Orange and Daviess Counties, offering full-service bank and financial services. Springs Valley has products and services for all types of families and businesses, including checking and savings accounts, certificates of deposit, electronic services, online consumer and mortgage applications and a variety of other loan options. In addition, the company has a full-service financial advisory group managed by experienced, talented professionals specializing in estate planning, tax planning and wealth management. Investment Services are also offered by a licensed, professional Springs Valley representative. More information can be found online at www.svbt.bank. The company’s stock is traded on the OTCQX trading platform under ticker symbol SVBT (www.otcmarkets.com).
Springs Valley Bank is a member of FDIC and is an Equal Housing Lender.